How to Ride Jaunt

Before You Start

Jaunt bikes unlock and end rides using Bluetooth, GPS, and mobile data.
Make sure all three are enabled for a smooth ride.

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Start Your Ride

1. Find a Bike
Choose an available bike nearby in the app.

2. Scan the QR Code
Scan the code on the handlebars. The lock will open automatically.

3. Ride
Pedal to activate electric assist. Follow traffic laws and ride responsibly.

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During Your Ride

• Use Pause Ride if you stop briefly

• Long inactivity may cause the bike to auto-lock

• Watch your battery level in the app

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  End Your Ride (Important)

  1. Park inside a designated parking zone

  2. Park neatly without blocking sidewalks or entrances

  3. Tap End Ride in the app

  4. Wait for lock confirmation before leaving

  If the ride does not end, do not walk away.

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  Common Issues & Fixes

  Bike won’t unlock

  • Turn Bluetooth & Location ON

  • Close and reopen the app

  • Toggle Bluetooth OFF → ON

  Ride won’t end

  • Confirm you are in a parking zone

  • Re-center the map in the app with the navigation arrow

  • Wait for lock confirmation

  App not responding

  • Restart the app

  • Check cellular signal

  Bike lost power or assist stopped

  • Resume riding or end ride in nearest zone

  • Low batteries cannot be unlocked

  Payment questions

  • Temporary holds may appear and release automatically

  • You are only charged for completed rides

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  Need Help?

  Tap Support in the app for fast assistance with:

  • Ride issues

  • Bike problems

  • Payment concerns

  Staying with the bike helps us resolve issues faster.